Measuring Performance in Public and Nonprofit Organizations (The Jossey-Bass Nonprofit and Public Management Series)

Measuring Performance in Public and Nonprofit Organizations (The Jossey-Bass Nonprofit and Public Management Series) Review

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. 

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ISO/TS 14253-2:1999, Geometrical Product Specifications (GPS) -- Inspection by measurement of workpieces and measuring equipment -- Part 2: Guide to ... of measuring equipment and in product ver

ISO/TS 14253-2:1999, Geometrical Product Specifications (GPS) -- Inspection by measurement of workpieces and measuring equipment -- Part 2: Guide to ... of measuring equipment and in product ver Review

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This Technical Specification gives guidance on the implementation of the concept of “Guide to the estimation of uncertainty in measurement” (in short GUM) to be applied in industry for the calibration of (measurement) standards and measuring equipment in the field of GPS and the measurement of workpiece GPS-characteristics. The aim is to promote full information on how to achieve uncertainty statements and provide the basis for international comparison of results of measurements and their uncertainties (relationship between purchaser and supplier).This Technical Specification is intended to support ISO 14253-1. This Technical Specification and ISO 14253-1 are beneficial to all technical functions in a company in the interpretation of GPS specifications (i.e. tolerances of workpiece characteristics and values of maximum permissible errors (MPE) for metrological characteristics of measuring equipment).This Technical Specification introduces the Procedure for Uncertainty MAnagement (PUMA), which is a practical, iterative procedure based on the GUM for estimating uncertainty of measurement without changing the basic concepts of the GUM and is intended to be used generally for estimating uncertainty of measurement and giving statements of uncertainty for:single results of measurement; comparison of two or more results of measurement; comparison of results of measurement — from one or more workpieces or pieces of measurement equipment — with given specifications [i.e. maximum permissible errors (MPE) for a metrological characteristic of a measurement instrument or measurement standard, and tolerance limits for a workpiece characteristic, etc.], for proving conformance or non-conformance with the specification. The iterative method is based basically on an upper bound strategy, i.e. overestimation of the uncertainty at all levels, but the iterations control the amount of overestimation. Intentional overestimation — and not underestimation — is necessary to prevent wrong decisions based on measurement results. The amount of overestimation shall be controlled by economical evaluation of the situation.The iterative method is a tool to maximize profit and minimize cost in the metrological activities of a company. The iterative method/procedure is economically self-adjusting and is also a tool to change/reduce existing uncertainty in measurement with the aim of reducing cost in metrology (manufacture). The iterative method makes it possible to compromise between risk, effort and cost in uncertainty estimation and budgeting.

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ISO/TS 14253-3:2002, Geometrical Product Specifications (GPS) - Inspection by measurement of workpieces and measuring equipment - Part 3: Guidelines ... on measurement uncertainty statements

ISO/TS 14253-3:2002, Geometrical Product Specifications (GPS) - Inspection by measurement of workpieces and measuring equipment - Part 3: Guidelines ... on measurement uncertainty statements Review

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ISO/TS 14253 provides guidelines and defines procedures for assisting the customer and supplier to reach amicable agreements on disputed measurement uncertainty statements regulated in accordance with ISO 14253-1, and so avoid costly and time-consuming disputes.

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Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management Series)

Measuring Performance in Public and Nonprofit Organizations (Jossey-Bass Nonprofit and Public Management Series) Review

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In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. 

Read a Charity Channel review:

http://charitychannel.com/publish/templates/?a=36&z=25

Check price now